Welcome to ivorycurve.shop. These Terms and Conditions govern your use of this website and related services. By visiting or placing an order on this website, you acknowledge that you have read, understood, and agree to abide by these terms.
I. Scope of Application
This website, ivorycurve.shop, primarily targets users in Spain, providing online sales of home decor vases. All products are displayed and traded online.
II. Nature of Transaction
All products on this website are:
- One-time sales items (non-subscription products)
- Each purchase is an independent order; there are no automatic renewals or periodic charges.
- No subscription services or continuous membership fees are involved.
III. Order Processing and Fulfillment Time
To ensure efficient order processing, we implement the following standard procedures:
- Order processing time: Same-day processing
- Shipping time: 2-day delivery (actual time may vary slightly depending on logistics)
- We will do our best to ensure that orders are shipped and delivered within the stipulated time, but force majeure may cause delays.
IV. Billing and Payment Instructions
All orders will generate a billing record upon successful payment.
The bill corresponds only to a single purchase. There are no automatic deductions or duplicate charges. Users can view the complete transaction record in the order details.
V. Return and Refund Policy
We provide users with reasonable after-sales guarantees:
Return Period: Returns can be requested within 30 days of receiving the goods.
Refund Arrival Time: Refunds will be completed within 3 days after approval.
Goods must be in their original condition and meet the return conditions (see Refund and Return Policy for details).
VI. User Responsibility
Users must ensure the following when using this website:
Provide true and accurate personal and shipping information
Do not engage in malicious ordering or fraudulent activities
Comply with relevant laws and regulations and platform rules
Users are solely responsible for any delivery failures caused by incorrect user information.
VII. Limitation of Liability
To the extent permitted by law, this website shall not be liable for the following:
Delays caused by force majeure (such as natural disasters, logistical disruptions, etc.);
Service anomalies caused by third-party logistics or payment platforms;
Losses caused by the user’s personal reasons.
VIII. Intellectual Property
All content on this website (including but not limited to images, text, design, and structure) belongs to ivorycurve.shop or the relevant rights holders and may not be used or copied without authorization.
IX. Policy Updates
We reserve the right to update these terms at any time. Updates will be published on this page, and users are advised to check them regularly.
We are always committed to providing you with high-quality home decor vases and a satisfactory shopping experience. Thank you for your continued support. Due to continuous losses, our store has unfortunately decided to clear out its inventory at a loss.