Welcome to ivorycurve.shop. Below are answers to some of the most frequently asked questions during your shopping experience, hoping to help you better understand our services and processes.
- How long does it take for my order to ship?
We use an efficient order processing process:
Order processing time: Processed on the same day
After order confirmation and payment, we will arrange shipment as soon as possible.
- How long does shipping take?
Shipping time: Approximately 2 days
Actual delivery time may vary slightly depending on the logistics company or region, but we will do our best to ensure fast delivery.
- Do you offer returns?
Yes, we offer standard returns:
Return period: Returns can be requested within 30 days of receiving the goods.
Goods must be unused and in their original packaging.
Please apply for a return through customer service for specific procedures.
- How long does it take for a refund to arrive?
After the return is approved:
Refund arrival time: Approximately 3 days
The refund will be returned to your original payment account.
- Is this a subscription product?
No. All products on this website are:
One-time purchases
No subscription service
No automatic deductions or duplicate charges
- What if there is a problem with the received goods?
If you receive damaged, defective, or inconsistent goods, please contact us as soon as possible. We will assist you with returns, exchanges, or replacements.
- How to contact customer service?
You can contact us through the following methods:
Company Name: Arian Diaz
Website Domain: ivorycurve.shop
Email: Arian.Diaz@ivorycurve.shop
Phone: 695067622
Address: TravesÃa del Plazaola, Rotxapea, NA, 31014
- What is your service area?
Currently, ivorycurve.shop primarily provides delivery services to users in Spain. We are committed to providing a stable and efficient localized shopping experience.
If you have any further questions, please feel free to contact us. We are happy to assist you. Thank you for your continued support. Due to continuous losses, we have reluctantly decided to clear out our inventory at a loss.